Delivery Information
Everything you need to know about how we deliver your orders.
Free Delivery
Free standard delivery on all orders over £250. Orders under £250 are charged at £14.99.
Production Time
Standard production is 5–7 working days. Express options may be available – contact us to enquire.
UK Delivery
We deliver throughout the United Kingdom. International shipping may be available on request – please contact us.
Tracking
Once dispatched, you will receive a tracking number via email so you can monitor your delivery.
Delivery Timeframes
| Service | Production Time | Delivery | Cost |
|---|---|---|---|
| Standard | 5–7 working days | 1–2 working days | Free over £250, otherwise £14.99 |
| Express | 2–3 working days | Next working day | Contact us for pricing |
Artwork & Proofing
All orders include a free artwork check. If there are any issues with your files, our team will contact you before production begins. Please ensure artwork is supplied at the correct resolution (minimum 150dpi at print size) to ensure the best quality results.
Production times begin once artwork has been approved. Please factor this into your deadline when placing your order.
Returns & Damaged Goods
As all products are custom-made to order, we are unable to accept returns unless the item is faulty or damaged. If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number.
Need Help?
If you have any questions about your delivery, please don't hesitate to get in touch:
Phone: 01246 720484
Email: info@printrush.co.uk
Hours: Monday – Friday, 9am – 5pm